Website Care Plans & Maintenance

We’ll keep your website up and running smoothly so you can take care of your business.

When your website is an important part of your business you need to keep it running at peak performance all of the time, not just after its launched. The trouble is, many business owners don’t have the time or skills to keep their sites tuned up. This can cause your powerful marketing tool to turn into a useless expense.

That’s why we developed our website care plans. We give you the peace of mind that we’ll be here to make sure it’s tuned up, resolve any issues, and provide support.

Our Care-Plans Offer you the following:

Peace of Mind

That your website is secure, up to date and free from conflicts.

Expert Web Team

We have a full team to support you and your needs in web design, web development and digital marketing.

Dedicated Support

Send your requests to our dedicated support team for quick turnaround times – usually in 1-2 business days.

Additional Services

Your care plan gives you access to our add-on services including SEO, web design, Facebook Ads, Google Ads, E-mail marketing and more.

Exclusive Access

We only work with clients on one of our care plans. When you sign up, you’re part of our inner circle (and we’ll look after you).

No "Lock In"

Unlike other web agencies, our care plans don’t have any lock-in contracts or exit fees, so you’re free to cancel (we’d prefer you to stay because you love our work!)

Website Support Packages

More than just maintenance, we provide the tools and support to grow your business online.

Basic Plan

$125/mo

N
Private Web Server
N
Regular Software Updates
N
24/7 Uptime Monitoring
N
Monthly Performance Report
N
Daily Cloud Backups
N
Security Monitoring
N
Anti-Spam Feature
N
Auto-updating Privacy Policy
N
60 Mins of Support Time

Pro Plan

$250/mo

N
Private Web Server
N
Regular Software Updates
N
24/7 Uptime Monitoring
N
Monthly Performance Report
N
Daily Cloud Backups
N
Security Monitoring
N
Anti-Spam Feature
N
Auto-updating Privacy Policy
N
3 Hours of Support Time
N
Track 20 Google Keywords
N
Speed Optimization
N
Fix Broken Links
N
High Performance Websites

Frequently Asked Questions

Support Requests

Support requests are simply instructions sent by you to our team so we can make the changes to your website for you.

To send a request, simply email to our helpdesk with clear instructions on what you needchanged or added on your website and we’ll get it done for you within 1-2 business days.

What if I need more support time/hours?

If you have a request that requires more than your dedicated monthly time, we’ll provide a quote for you to approve separately from your plan.

With your approval, we’ll work past the time and bill for time exceeded at our current support rate of $100/hour.

Additional Website Services

Website Tune-up

$499 one-time

Do you have a website that wasn’t built by our team? Would you like our help to get it running smoothly? We’d love to help take care of it for you! 

Our Website Tune-Up includes:

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Security Scan
N
Full website backup
N
Speed optimisation
N
Website software upgrades
N
Broken link fixing
Also included is 2 hours of dedicated support, for design, development or digital marketing to help fix any issues and implement key recommendations.

Time to start

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